Island Hotel Room 23

Island hotel was the worst experience I have ever had. The stairs going up to the second floor were so dark and the carpeting was brown and you could not see to climb these very steep stairs. A room had an 8 inch step up to the toilet and to the shower with no handrails to help you navigate this. My husband and I are elderly and have disabilities, but we knew it was on the second floor. We didn’t know it would be this awful. The bed we slept in was broken, and when we rolled over in bed together, it was like a clamshell closing. We left a day early and requested that we be refunded our money for the night. We didn’t stay due to any lack of ADA requirements in the hotel. We were denied any kind of refund stating because they were historic. They didn’t need to comply with any kind of ADA requirements. Thankfully, I use my American Express card to book this. I disputed the night stay with American Express and they were able to get me a refund for the night that I’d pay for and I did Not stay. This historic hotel needs to be retired into the history books as it is not user-friendly, nor was the staff accommodating. Please do not go and save yourself a miserable experience.

Lots of charm and character. Perfect setting in an old fishing village. Missing some modern features found in most newer hotels, if that's important to you. But everything that is needed for a short stay is provided at a very reasonable cost.

The owners friendly, affable people who make serious efforts to make the location a place guests want to revisit. Positive: Beautiful old building with great character. Both bar and dining are terrific settings. Negative: Noises from other guests take some getting used to…

Vielen Dank für den Aufenthalt in Ihrem wunderschönen und liebevoll geführten Hotel. Wir haben es sehr genossen :-)

Wonderful stay for our last night in FL before heading North. Dinner was delicious. Music in the courtyard was fun! Nightcap on the porch swing was so relaxing. We walked to the bakery for donuts and coffee in the morning.